INTELLIGENT TRANSPORT SYSTEMS A STEP CLOSER

An Australia-wide connected vehicle network, known as Co-operative Intelligent Transport Systems (C-ITS), is a step closer to being a reality after the Australian Communications and Media Authority (ACMA) announced its intention to allocate the 5.9 GHz band by early 2017….

ASIC LAUNCHES NEW APP TO HIGHLIGHT REAL COST OF BUYING A CAR

The Australian Securities and Investments Commission (ASIC) has launched a new mobile phone app, MoneySmart Cars, which will, it says, support Australians with the financial decisions associated with buying a car. ASIC’s MoneySmart Cars app is a free tool to…

FUEL QUALITY VITAL TO THE EMISSIONS DEBATE: FCAI

A study that points out the increased costs associated with lowering CO2 levels in new cars demonstrates the complexity of the vehicle emissions debate and highlights the need for high quality 95 RON petrol, according to the FCAI. The analysis…

AUSTRALIAN CARS AMONG MOST AFFORDABLE: SURVEY

An investigative report published recently in the UK’s Auto Express, the online arm of the UK’s biggest-selling motoring weekly, again confirmed that Australian cars are among the most affordable in the world. The report, titled ‘Car running costs: how much…

CONNECTIVITY IS THE NEW BLACK: SURVEY

As those who attended the AADA National Dealer Convention would be aware, connectivity and digitalisation have become the biggest drivers of the retail automotive business. This was confirmed by a recent global survey predicting that more than half the global…

CONVENTION MESSAGE: PROVIDE AN EXPERIENCE

The overriding message from the 2016 AADA National Dealer Convention was that today’s consumer is looking for an ‘experience’ and those businesses providing the most engaging experiences will attract the most customers. Almost 1,000 delegates (972 to be precise) attended…

CUSTOMERS CRAVE EXPERIENCE: JD POWER

The transition in customer desires from product/price to experience was a recurring theme at the Convention, one the JD Power presentation reinforced strongly. Mohit Arora, Regional Vice President, and Loi Truong, Senior Country Manager (Australia), shared statistics that showed customers…

THE PASSION OF PAUL CUMMINGS

What do you want from your life? In your career? Do you want to be the best you can be, to achieve the most you can, to have an exceptional life and a fulfilling career? Paul Cummings wants you to….

HOW TO INCREASE PROFIT IN YOUR SERVICE DEPARTMENT

Well-run service and parts operations can add as much or more net profits as an additional Tier 2 new car franchise. That was the lesson AADA took away from Lloyd Schiller’s Super Tuesday presentation. “In an uncertain global economy where…

DELOITTE: CREATE AN EXPERIENCE TO ATTRACT CUSTOMERS

The Deloitte Motor Industry Services 2016 Industry Overview Update reinforced a common theme at the Convention, namely that Dealers need to create an ‘experience’ in order to attract customers. Stephen Timperley told delegates that they can’t avoid new challenges and…